Privacy policy
Last updated: 03-03-2025
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Herberg Het Rechthuis (hereinafter referred to as: Herberg Het Rechthuis or “we”) respects the privacy of visitors to its website. We ensure that the information you provide us is treated confidentially.
This privacy policy applies to products, mobile applications, services and the website at www.herberghetrechthuis.nl (“Website”) (collectively “Services”) of Herberg Het Rechthuis and explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.
You should be aware that Herberg Het Rechthuis is not responsible for the privacy policies of other sites and third parties. By using the Services, you acknowledge that you accept the privacy policy.
What personal information do we collect and why?
The personal information we may collect about you broadly falls into the following categories:
Information You Provide Voluntarily
Certain parts of our Services may ask you to voluntarily provide personal information: for example, we may ask you for your contact information, such as full name, telephone number, email address, and date of birth, as necessary, to correspond with you or to process and secure your reservation, to register an account with us, to provide the services and information you request, such as details about your reservation, to have an emergency contact number for you if necessary, to sign you up for marketing communications from us, and/or to submit inquiries to us. You may also need to provide your payment information (such as credit card number, cardholder name, and expiration date) to make a payment.
Special Categories of Personal Information
In some cases, we may also ask you to provide sensitive personal information. Sensitive personal information is a type of personal information, such as information about your religion or health. These types of information are considered sensitive and require additional protection under applicable laws. We limit the circumstances under which we may collect sensitive personal information.
In certain cases, we need to process sensitive personal information, including:
Health-related information may be required to provide appropriate travel accommodation and accessibility or facility requirements.
Government-issued identification numbers such as passport or driver’s license numbers may be required for vehicle rentals or other travel reservations. Other information that you may optionally specify which may imply or suggest information such as religion, health or other information such as dietary requirements.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If requested, we may keep you informed of our latest and most attractive offers via our email service.
Information we collect automatically
When you visit our Website, we may automatically collect certain information from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information such as your IP address, device type, unique device identification numbers, browser type, broad geographic location (e.g., country or city-level location), and other technical information.
We may also collect information about how your device has interacted with our Website, including the pages visited and links clicked. Collecting this information enables us to better understand who our Website visitors are, where they come from, and what content on our Website is of interest to them.
We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors. Some of this information may be collected using cookies and similar tracking technology, as further explained under the heading “Cookies and similar tracking technology” below.
Information we obtain from third party sources
From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
In general, we will only use the personal information we collect from you for the purposes described in this privacy policy or for purposes that we explain to you at the time we collect your personal information.
However, we may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.
Legal basis for processing personal information (EEA visitors only)
If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.​
However, we will normally collect personal information from you where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal obligation or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of a third party), we will make clear at the relevant time what those legitimate interests are.​
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact” heading below.
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How do we use your personal information?
We will always let you know why we need your personal information and how we will use it. Pillows Hotels will not, under any circumstances, make this information available to third parties without your express consent, except: to our group companies, third party service providers and partners who provide data processing services to us (for example, to support the provision of, provide functionality on, or help improve the security of our Website or third parties involved with your accommodation, such as accommodation providers), or who otherwise process personal information for purposes described in this Privacy Policy or disclosed to you when we collect your personal information. These partners include the following:
Wix.com Inc.;
Alphabet Inc.;
Microsoft Inc.;
Apple Inc.;
One.com Group AB;
Mainpixel B.V.;
Booking.com Inc.;
Expedia Inc.;
Agoda Inc.;
Airbnb Inc.;
Viggo B.V.;
Ringover Inc.;
Meta Inc.
to any competent law enforcement body, regulatory body, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy.
How does Herberg Het Rechthuis handle data in the event of competitions or promotions?
If you respond to a competition or promotion, we will ask for your name, address and email. This data will be used in connection with the promotion, to inform the winners of the competition of their prize and to measure response to the promotion.
How does Herberg Het Rechthuis handle safety and quality?
We use appropriate technical and organizational measures to protect the quality and integrity of the personal information we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Specific measures we use include the use of firewalls and PCI compliance. We will handle your information with great care. The information you provide when booking a trip, or subscribing to the newsletter, is stored securely in our database.
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Data Retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Cookies and similar tracking technology
We collect information for research purposes to better understand our customers, which allows us to tailor our services accordingly.
We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you (including to serve interest-based advertising). We use this information to maintain a record of how you use the Site, to produce reports on website activity and to provide other services relating to website activity and internet usage. For more information about the types of Cookies we use, why and how you can manage Cookies, please see our Cookie Policy.
Adjusting or unsubscribing from the newsletter service
At the bottom of each email you will find the option to adjust your information or unsubscribe.
Adjusting or unsubscribing from communications
You can contact us at any time to adjust your information or remove it from our files. Please see the contact details below.
Your data protection rights
You have the following data protection rights:
If you wish to access, correct, update or delete your personal information, you may do so at any time by contacting us using the contact details provided under the heading “How to contact us” below.
In addition, if you are a resident of the European Union, you may object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the heading “How to contact us” below.
You have the right to opt out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt out of other forms of marketing (such as postal or telemarketing), please contact us using the contact details provided under the heading “How to contact us” below.
Similarly, if we have collected and processed your personal information with your consent, then you may withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
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Updates to this Privacy Statement
We may update this Privacy Statement from time to time in response to changing legal, technical or business developments. When we update our Privacy Statement, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material changes to the Privacy Statement if and where this is required by applicable data protection laws.
You can see when this Privacy Statement was last updated by looking at the “Last Updated” date displayed at the top of this Privacy Statement.
Questions and Feedback
We regularly review our compliance with this Privacy Statement. If you have any questions about this Privacy Statement, please contact us.